Lunae Sparklingtastes best chilled and also has a longer shelf life if kept cold. If you’re lacking fridge space, just invite some friends around for cheese and dips to clear a little more room. Seriously though, cases can be kept at room temperature out of direct sunlight if needed. 

We ship all orders with Australia Post.

C’mon. I want it. Give it to me. We know that excitement of waiting for a special package so get things out the door as fast as we can. After that, it’s up to Australia Post. Normally it takes 3-5 business days for metro deliveries, or 5-10 for regional. If you’re on a mountain top in the lands of faraway, maybe give it that little bit extra (and enjoy smelling the flowers and fresh air while you patiently wait). If things are taking wayyyy too long, check the next FAQ for tracking options.  

Please reach out to hello@lunaesparkling.com Provided the goods weren't on pre-order as explained below, there is a possibility that something has happened to your precious cargo. Due to the nature of glass bottles, if care isn't taken breakages can occur. There tends to be a delay in the message getting back to us, so please reach out and we will investigate and resend a replacement.

You should have received a tracking link in your order confirmation email which you can click to check on progress. It will take you to the Australia Post website and show an ETA (that’s estimated time of arrival, not excellent tasty aperitif). If you’re wanting to chase things up, there is information on there to get in touch direct. If there’s simply no tracking info, send us an email with your order number and we’ll see what we can do to chase things up on our end.  

Shipping costs are now included in every delivery. We didn't want to discriminate based on where you live in Australia.

It was a big change as glass bottles are both fragile and heavy in comparison to sending floral dresses or frilly knickers (the ones I just got in the mail are amazing by the way. CUTE!). Hopefully we’ve absorbed enough to make it more accessible, so that you can enjoy your high vibe sips.